You don’t even have to create the tables and transform maps in ServiceNow, the product can do it for you. Based on the metadata of the SAP Data Dictionary, the program can create new ServiceNow tables with all fields matching the exact data type of the field in SAP.
Naturally you can load your SAP data into existing standard or custom ServiceNow tables too.
There is no need to load all your SAP data to ServiceNow every time. SAP Data Sync for ServiceNow can identify the delta since the last successful data extraction and send only the changed records to ServiceNow. This feature requires the standard SAP feature called Change Documents to be turned on for the SAP table you extract.
You can implement real-time updates if a daily or hourly extraction does not cover your business needs. You can send any data using a few lines of ABAP code placed to a suitable Enhancement Point, User Exit or Business Add-In. This allows an instant update of ServiceNow data whenever an SAP object changes (customer, purchase order, sales document etc.).
Evaluate this product in one of your own SAP systems. Start today!
Support your S/4HANA transition by integrating ServiceNow ITSM
2022.09.13 10:00 CET