Why is it good for you?
IT managers
- Reduce ticket resolution times
- Boost your KPIs, offer better SLAs
support experts
- Less communication required
- Screenshot added automatically
end users
- Easy ticket creation
- Get your tickets resolved faster
Features
Quick creation of tickets
Your end users can submit tickets much quicker with screenshots attached automatically.
Attachments
Screenshots and output of diagnostic modules provide a 360 degree view of the problem.
Technical details
All technical details are added about the hardware and software environment.
Out of the box
Installation takes a minute for a single PC and mass deployment is possible too.
Customizable
You can customize the UI as well as the diagnostic modules that generate attachments.
Automatic update
The program checks for updates and can automatically install the latest version.
Integrations
Learn how Ticket System for Windows integrates with different ITSM systems.
SAP Solution Manager integration
This tool allows you to manage Non-SAP incidents in SAP Solution Manager.
Make the next step
Schedule a demo
Let’s make a conference call and show you how our products work and answer all your questions.
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