Ticket System for Windows

Boost your IT service desk process

Why is it good for you?

IT managers

  • Reduce ticket resolution times
  • Boost your KPIs, offer better SLAs

support experts

  • Less communication required
  • Screenshot added automatically

end users

  • Easy ticket creation
  • Get your tickets resolved faster

Features

Quick creation of tickets

Your end users can submit tickets much quicker with screenshots attached automatically.

Attachments

Screenshots and output of diagnostic modules provide a 360 degree view of the problem.

Technical details

All technical details are added about the hardware and software environment.

Out of the box

Installation takes a minute for a single PC and mass deployment is possible too.

Customizable

You can customize the UI as well as the diagnostic modules that generate attachments.

Automatic update

The program checks for updates and can automatically install the latest version.

Integrations

Learn how Ticket System for Windows integrates with different ITSM systems.

ServiceNow logo

SAP Solution Manager integration

This tool allows you to manage Non-SAP incidents in SAP Solution Manager.

Make the next step

Schedule a demo

Let’s make a conference call and show you how our products work and answer all your questions.

Download a free trial

Get a free 30-day trial and test the product in your own systems.

Get in touch

Still have questions? Do not hesitate to contact us and get them answered.

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