Upcoming webinars

Integration of SAP and ServiceNow incident management

Learn how to simplify and enhance your SAP support processes to achieve the following benefits:

  • Shorten ticket resolution times
  • Automate SAP data collection (attach technical and business context)
  • Eliminate duplicate incidents
  • Perform automatic search in ServiceNow Knowledge Base from SAP GUI
  • Route incidents to the relevant assignment group based on SAP transaction or module
  • Simplify creation of incidents for SAP end users


5 minutes: Introduction and problem statement
5 minutes: Overview of the solution
40 minutes: Live demo
10 minutes: Q&A