We develop add-ons for SAP

Our products can help you to run your SAP systems better

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STA Report Enhancer

Add new fields and functions to standard reports

STA Ticket System

Connect your existing ticketing tool with SAP

Recent posts

News, videos and more

1805, 2017

Let’s meet at SITS 2017 in London

May 18th, 2017|0 Comments

We will sponsor one of the best ITSM conferences in Europe, the SITS 2017 in London. It is a two day conference (7-8 of June) and all major ITSM vendors and consulting companies will be present. [...]

509, 2016

ALV Enhancer is renamed to Report Enhancer

September 5th, 2016|0 Comments

We have chosen to rename our product because new features are added to easily enhance old transactions without ALV grids. Now can easily add new fields to transactions like MB51, VL10E, CR60, MR51, MB5B, S_ALR_87012301 and [...]

1112, 2015

Integration with SAP Solution Manager Service Desk

December 11th, 2015|0 Comments

This post is about how STA Ticket System can maximize the return on your investment in setting up SAP Solution Manager Service Desk. Even though SolMan SD includes some useful information regarding the SAP system and [...]

1012, 2015

Create ServiceNow incidents from SAP

December 10th, 2015|0 Comments

In this post I will show you how you can integrate your SAP systems and ServiceNow using STA Ticket System. It takes a few hours to install and set up this integration that simplifies the way to create [...]


What our customers and partners say

When STA Consulting contacted us regarding a collaboration for our mutual customer EGLO we had a good feeling from the start. We always felt that STA is a technically competent and efficient partner and we look forward to repeating the collaboration for other customers.
The international orientation of the EGLO Group and the associated complexity of IT systems as well as the variety of users with different skills is an enormous challenge for our helpdesk. Particularly in the SAP area incomplete or insufficiently formulated support requests can often be processed with a great deal of extra effort and additional communication. We expect a significant improvement of the actual situation by using STA Ticket System.
Alexander Gamper, EGLO Leuchten GmbH
Previously, tickets were always sent as an unstructured e-mail, usually without detailed technical information for the relevant 1st Level Support. With having STA Ticket System completely integrated in SAP, all this data is automatically provided in a structured form. This saves our helpdesk staff a lot of communication thus end users’ valuable working time.
Alexander Gamper, EGLO Leuchten GmbH
The installation of STA Ticket System went smoothly and by following the supplied installation instructions was no problem at all. With extensive testing, the tool was put through its paces. Reported problems or adjustment requests were dealt promptly by STA and processed to 100%, so the Ticketing Tool is tailored for the needs of EGLO.
Alexander Gamper, EGLO Leuchten GmbH
It is also important that our existing ticketing tool (i-net HelpDesk) can still be used as a central help desk system. Tickets in i-net were already reported via emails to a central address for the help desk, and then further processed. STA Ticket System uses this ability to integrate and sends all information as an email (including all attachments) to this address. Thus further processing in i-net does not change. Settings in i-net for STA Ticket System are minimal and with the appropriate guidance are done within a few minutes.
Alexander Gamper, EGLO Leuchten GmbH

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