Ticket System for SAP
Integrate your external ITSM platform with SAP*
* or supercharge your SAP Solution Manager Service Desk
360° view on the problem
37% of ticket resolution time is spent in status “Awaiting clarification”
All relevant information is added to a PDF document that is attached to the ticket created by STA Ticket System. This drastically reduces the need to contact the requester to clarify the details via phone or email.
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SAP IT managers
SAP support experts
SAP end users
Scoped ServiceNow App
ITSM Connector for SAP is a certified ServiceNow App available as a free download on the ServiceNow store.
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