We develop add-ons for SAP systems.

Ticket System for SAP

Integrate your existing ITSM platform with SAP systems

  • 28% faster SAP incident resolution times
  • 12% less incidents with SLA breach
  • Automatic categorization and routing
  • Automatic data collection
  • Knowledge Base search in SAP GUI
  • Easy management of duplicate incidents
  • Reduce SAP support costs

ITSM Connector for SAP

  • This requires Ticket System for SAP
  • Display SAP details on ServiceNow forms
  • SAP incidents dashboard
  • Seamless SAP integration

Ticket System for Windows

Boost end user productivity and help your service desk teams

  • Create tickets with a few clicks
  • Automatic Configuration Item determination
  • Add software and hardware details
  • Attach screenshots automatically
  • Search the knowledge base
  • Display recently submitted similar tickets
  • Excel add-on

Our clients

Bidirectional incident synchronization for ServiceNow and SAP Solution Manager

Learn how you can cut SAP incident resolution times