STA Technologies

Knowledge Add-on for SAP

  • Embed Knowledge Base search results into SAP F1 help
ServiceNow logo
Atlassian Confluence

Integration with ServiceNow

ServiceNow Knowledge Base search in SAP F1 Help

Relevant Knowledge Articles displayed in the standard F1 Help

Knowledge Base search in ServiceNow

The same search performed in ServiceNow

Knowledge Base article in ServiceNow

The article in ServiceNow

Integration with Confluence

Confluence Knowledge Base search in SAP F1 Help

Relevant Knowledge Articles displayed in the standard F1 Help

Knowledge Base search in Confluence

The same search performed in Confluence

Knowledge Base article in Confluence

The page in Confluence

Overview

  • This is an SAP Add-on
  • Compatible with S/4HANA, ECC and all ABAP-based systems
  • Out-of-the-box integration with ServiceNow and Confluence
  • Flexible and easy to configure
  • Can integrate with any platform using custom development
  • 60 minute installation, no prerequisites, zero coding needed
  • Advanced cacheing, easy on the systems

Benefits

  • Empower your users to solve their issues themselves
  • Boost your Knowledge KPIs and efficiency
  • Reduce the number of tickets
  • Maximize the ROI of your Knowledge Base

Try it now

Evaluate this product in one of your own SAP systems. Start today!

Free Trial

SAP Support Backbone Integration for ServiceNow – Live Demo

Upcoming webinar at 10:00 CET, May 13, 2025

Join us for an exclusive Zoom Webinar where we’ll showcase a live demo of the groundbreaking SAP Support Backbone Integration App. In this interactive session, you’ll discover how this ServiceNow-certified solution transforms SAP support by automating SAP Case creation, synchronizing data in real time, and leveraging AI to provide relevant Knowledge Base articles.

Register HERE