SAP - ITSM integration videos
See how you can enhance and simplify your SAP support processes with an integration with different ITSM systems
SAP - ServiceNow integration
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ServiceNow: Report an error in SAP transaction VA05N attaching an authorization report
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Send SAP tickets to the service desk as email and forward to an ITSM system
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ServiceNow: Add business context of an SAP S/4 HANA error to a ServiceNow incident
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Ticket System for SAP - integration using emails - full Installation
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ServiceNow: attach a shortcut to S/4HANA transaction to an incident in ServiceNow
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ServiceNow: report an SAP short dump from the SAP GUI
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ServiceNow: report an S/4HANA functional error from the SAP GUI
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ServiceNow: report an SAP authorization problem in VA03 from the SAP GUI
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ServiceNow - SAP integration using Inbound Email Actions - Configuration
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ServiceNow - S/4 HANA integration - full installation of STA Ticket System
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Integration of SAP and ServiceNow
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ServiceNow integration: ITSM Connector for SAP (scoped ServiceNow App)
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Create ServiceNow incidents enriched with screenshots and attachments
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ServiceNow: eliminate duplicate incidents from your SAP service desk
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ServiceNow - SAP Fiori integration - Creating an incident
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ServiceNow - Reporting an incident from SAP Business Client
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Integrate ServiceNow and SAP Solution Manager Monitoring and Alerting Infrastructure
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ServiceNow: Automatic group determination based on SAP transaction or module
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ServiceNow incident management - Reporting an SAP error using the self-service portal
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ServiceNow Knowledge Base search in SAP
SAP - Zendesk integration
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Zendesk: report an S/4 HANA authorization problem from the SAP GUI
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Zendesk - SAP intregration using the REST API - full installation
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Zendesk: report an S/4 HANA functional error and create an incident
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Zendesk - SAP integration using the Mail API - full installation
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Zendesk: attach a shortcut to S/4HANA transaction to an incident in Zendesk
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Zendesk: report an SAP short dump from the SAP GUI
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Zendesk: report an SAP authorization problem in VA03 from the SAP GUI
SAP - ManageEngine ServiceDesk Plus integration
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ServiceDesk Plus On Demand: report an S/4 HANA functional error from the SAP GUI
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ServiceDesk Plus On Demand: report an SAP short dump from the SAP GUI
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Use Email Commands to integrate SAP and ServiceDesk Plus On Demand - full istallation
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Integrate SAP and ServiceDesk Plus On Demand using the REST API - full installation
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ServiceDesk Plus On Demand: attach a shortcut to S/4 HANA transaction to a request
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ServiceDesk Plus On Demand: report a short dump in S/4 HANA from the SAP GUI
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ServiceDesk Plus On Demand: report an S/4 HANA authorization problem from the SAP GUI
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Create ServiceDesk Plus On Demand requests enriched with screenshots and attachments
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ServiceDesk Plus On Demand: Automatic group determination based on SAP transaction
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ServiceDesk Plus On Demand - Reporting an SAP error using the self-service portal
SAP - ManageEngine ServiceDesk Plus On Premise integration
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Connect SAP and ServiceDesk Plus using the REST API - full installation
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Use Email Commands to connect SAP and ServiceDesk Plus - full installation
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Create ServiceDesk Plus requests enriched with screenshots and attachments
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SAP Fiori - ManageEngine ServiceDesk Plus integration - Creating a request
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ManageEngine ServiceDesk Plus - SAP Solution Manager integration
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ServiceDesk Plus: Automatic group determination based on SAP transaction
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ServiceDesk Plus - Reporting an SAP error using the self-service portal
SAP - Zendesk integration
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Zendesk: report an S/4 HANA authorization problem from the SAP GUI
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Zendesk - SAP intregration using the REST API - full installation
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Zendesk: report an S/4 HANA functional error and create an incident
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Zendesk - SAP integration using the Mail API - full installation
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Zendesk: attach a shortcut to S/4HANA transaction to an incident in Zendesk
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Zendesk: report an SAP short dump from the SAP GUI
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Zendesk: report an SAP authorization problem in VA03 from the SAP GUI
SAP Solution Manager Service Desk enhancements
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SAP Solution Manager Service Desk: reporting an authorization problem
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SAP Solution Manager Service Desk: reporting a functional problem int transaction BP
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SAP Solution Manager Service Desk: attach a transaction shortcut to a Support Message
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SAP Solution Manager Service Desk: reporting a short dump
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Enhance SAP Solution Manager Service Desk using STA Ticket System - Installation
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