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ServiceDesk Plus integration videos

See how you can enhance and simplify your SAP support processes with an integration with ServiceDesk Plus

SAP - ManageEngine ServiceDesk Plus On Premise integration

Connect SAP and ServiceDesk Plus using the REST API - full installation
Use Email Commands to connect SAP and ServiceDesk Plus - full installation
Create ServiceDesk Plus requests enriched with screenshots and attachments
SAP Fiori - ManageEngine ServiceDesk Plus integration - Creating a request
ManageEngine ServiceDesk Plus - SAP Solution Manager integration
ServiceDesk Plus: Automatic group determination based on SAP transaction
ServiceDesk Plus - Reporting an SAP error using the self-service portal

SAP - ManageEngine ServiceDesk Plus On Demand integration

ServiceDesk Plus On Demand: report an S/4 HANA functional error from the SAP GUI
ServiceDesk Plus On Demand: report an SAP short dump from the SAP GUI
Use Email Commands to integrate SAP and ServiceDesk Plus On Demand - full istallation
Integrate SAP and ServiceDesk Plus On Demand using the REST API - full installation
ServiceDesk Plus On Demand: attach a shortcut to S/4 HANA transaction to a request
ServiceDesk Plus On Demand: report a short dump in S/4 HANA from the SAP GUI
ServiceDesk Plus On Demand: report an S/4 HANA authorization problem from the SAP GUI
Create ServiceDesk Plus On Demand requests enriched with screenshots and attachments
ServiceDesk Plus On Demand: Automatic group determination based on SAP transaction
ServiceDesk Plus On Demand - Reporting an SAP error using the self-service portal

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SAP Support Backbone Integration for ServiceNow – Live Demo

Upcoming webinar at 10:00 CET, May 13, 2025

Join us for an exclusive Zoom Webinar where we’ll showcase a live demo of the groundbreaking SAP Support Backbone Integration App. In this interactive session, you’ll discover how this ServiceNow-certified solution transforms SAP support by automating SAP Case creation, synchronizing data in real time, and leveraging AI to provide relevant Knowledge Base articles.